设计器和服务器安装失败

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重新安装的系统，是ghost恢复的。
win7旗舰版64位系统。
安装设计器或者服务器都直接出错！
如下：

看到论坛说需要安装VC++；我也安装了，还是一样不行！

到底怎么办呢？

Tracy.Liu · Tracy.Liu

您好，您看下这个帖子：
活字格设计器服务器安装失败问题解决方式
https://gcdn.grapecity.com.cn/fo ... 7&fromuid=52377
(出处: 葡萄城产品技术社区)

试试前几种方法，如果都不行的话，那就按照最后的那个方法，收集一下日志文件上传到论坛，这边帮您看看呢~

Tracy.Liu · Tracy.Liu

还有就是打开事件查看器-windows日志-应用程序，右边显示错误的，选中全屏截图，这边看下。

无厘头 · 无厘头

按照步骤都完成了，还是不能安装，能帮我看下日志文件吗？

谢了
葡萄城活字格设计器_20190821093125
[1618:0D94][2019-08-21T09:31:25]: Burn v3.6.3303.0, Windows v6.1 (Build 7601: Service Pack 1), path: D:\QMDownload\HuoZiGe (1)\HuoZiGe\活字格设计器（5.0.6.0）.exe, cmdline: '-burn.unelevated BurnPipe.{9495C547-77D3-4E04-AAA1-0D344BA0B814} {70C06370-6104-45AA-B541-7D5BE0976EAD} 6092'
[1618:0D94][2019-08-21T09:31:25]: Initializing string variable 'LocalizationVersion' to value 'CN'
[1618:0D94][2019-08-21T09:31:25]: Initializing version variable 'Netfx4FullVersion' to value '4.6'
[1618:0D94][2019-08-21T09:31:25]: Initializing version variable 'Netfx4x64FullVersion' to value '4.6'
[1618:0D94][2019-08-21T09:31:25]: Initializing version variable 'SAManagerVer' to value '1.0.0.0'
[1618:0D94][2019-08-21T09:31:25]: Initializing string variable 'DefaultInstallDir' to value ''
[1618:0D94][2019-08-21T09:31:25]: Initializing numeric variable 'DefaultAddToolbox' to value '0'
[1618:0D94][2019-08-21T09:31:25]: Initializing string variable 'IsStartForguncyService' to value 'true'
[1618:0D94][2019-08-21T09:31:25]: Initializing string variable 'InstallForguncyVersion' to value 'Forguncy Pro'
[1618:0D94][2019-08-21T09:31:25]: Initializing numeric variable 'ServerMainVersion' to value '5'
[1618:0D94][2019-08-21T09:31:25]: Initializing string variable 'OEM' to value ''
[1618:0D94][2019-08-21T09:31:25]: Setting string variable 'WixBundleLog' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\葡萄城活字格设计器_20190821093125.log'
[1618:0D94][2019-08-21T09:31:25]: Setting string variable 'WixBundleOriginalSource' to value 'D:\QMDownload\HuoZiGe (1)\HuoZiGe\活字格设计器（5.0.6.0）.exe'
[1618:0D94][2019-08-21T09:31:26]: Condition '((VersionNT >= v5.1) AND (ServicePackLevel >= 2)) OR (VersionNT >= v5.2)' evaluates to true.
[1618:0D94][2019-08-21T09:31:26]: Setting string variable 'WixBundleName' to value '葡萄城活字格设计器'
[1618:0D94][2019-08-21T09:31:26]: Loading managed bootstrapper application.
[1618:0D94][2019-08-21T09:31:26]: Creating BA thread to run asynchronously.
[1618:1600][2019-08-21T09:31:26]: Check:GCBootstrapperApplication.Run():CreateModel
[1618:1600][2019-08-21T09:31:26]: Enter:ViewModel.ctor
[1618:1600][2019-08-21T09:31:26]: Enter:NativeMethods.GetShieldImage()
[1618:1600][2019-08-21T09:31:26]: Check1:NativeMethods.GetShieldImage():9241875
[1618:1600][2019-08-21T09:31:26]: Check2:NativeMethods.GetShieldImage():System.Windows.Interop.InteropBitmap
[1618:1600][2019-08-21T09:31:26]: Enter:ViewModel.set_SheldImage
[1618:1600][2019-08-21T09:31:26]: Enter:NativeMethods.GetShieldImage()
[1618:1600][2019-08-21T09:31:26]: Check1:NativeMethods.GetShieldImage():9307411
[1618:1600][2019-08-21T09:31:26]: Check2:NativeMethods.GetShieldImage():System.Windows.Interop.InteropBitmap
[1618:1600][2019-08-21T09:31:26]: Enter:ViewModel.set_DisabledSeldImage
[1618:1600][2019-08-21T09:31:26]: Check:GCBootstrapperApplication.Run():CreateViewModel
[1618:1600][2019-08-21T09:31:26]: Check:GCBootstrapperApplication.Run():IsAdministrator:True
[1618:1600][2019-08-21T09:31:26]: Check:GCBootstrapperApplication.Run():GetCurrentDispatcher
[1618:1600][2019-08-21T09:31:26]: Enter:ViewModel.Refresh()
[1618:0D94][2019-08-21T09:31:26]: Detect 4 packages
[1618:1600][2019-08-21T09:31:26]: Check:GCBootstrapperApplication.Run():CreateView
[1618:0D94][2019-08-21T09:31:26]: Enter:Bootstrapper_DetectBegin()
[1618:0D94][2019-08-21T09:31:26]: ArgsackageCount=4
[1618:0D94][2019-08-21T09:31:26]: Condition 'VersionNT64' evaluates to true.
[1618:0D94][2019-08-21T09:31:26]: Setting numeric variable 'vc14x64Exists' to value 1
[1618:0D94][2019-08-21T09:31:26]: Condition 'VersionNT64' evaluates to true.
[1618:0D94][2019-08-21T09:31:26]: Setting numeric variable 'vc14x86Exists' to value 1
[1618:0D94][2019-08-21T09:31:26]: Condition 'NOT VersionNT64' evaluates to false.
[1618:0D94][2019-08-21T09:31:26]: Setting string variable 'Netfx4x64FullVersion' to value '4.6.01590'
[1618:0D94][2019-08-21T09:31:26]: Registry key not found. Key = 'SOFTWARE\GrapeCity\SAManager'
[1618:0D94][2019-08-21T09:31:26]: Setting string variable 'Netfx4FullVersion' to value '4.6.01590'
[1618:0D94][2019-08-21T09:31:26]: Registry key not found. Key = 'SOFTWARE\Grapecity\Forguncy'
[1618:1600][2019-08-21T09:31:26]: Enter:View.ctor
[1618:0D94][2019-08-21T09:31:26]: Enter:Bootstrapper_DetectPackageBegin()
[1618:0D94][2019-08-21T09:31:26]: ArgsackageId=Netfx
[1618:0D94][2019-08-21T09:31:26]: Condition '(Netfx4FullVersion > v4.6) AND (NOT VersionNT64 OR Netfx4x64FullVersion > v4.6)' evaluates to true.
[1618:0D94][2019-08-21T09:31:26]: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[1618:0D94][2019-08-21T09:31:26]: ArgsackageId=Netfx
[1618:0D94][2019-08-21T09:31:26]: Args:State=Present
[1618:0D94][2019-08-21T09:31:26]: Args:Status=0
[1618:0D94][2019-08-21T09:31:26]: Check:ViewModel.Bootstrapper_DetectPackageComplete():Netfx:Initializing
[1618:0D94][2019-08-21T09:31:26]: Enter:Bootstrapper_DetectPackageBegin()
[1618:0D94][2019-08-21T09:31:26]: ArgsackageId=VC201532
[1618:0D94][2019-08-21T09:31:26]: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[1618:0D94][2019-08-21T09:31:26]: ArgsackageId=VC201532
[1618:0D94][2019-08-21T09:31:26]: Args:State=Absent
[1618:0D94][2019-08-21T09:31:26]: Args:Status=0
[1618:0D94][2019-08-21T09:31:26]: Check:ViewModel.Bootstrapper_DetectPackageComplete():VC201532:Initializing
[1618:0D94][2019-08-21T09:31:26]: Enter:Bootstrapper_DetectPackageBegin()
[1618:0D94][2019-08-21T09:31:26]: ArgsackageId=VC201564
[1618:0D94][2019-08-21T09:31:26]: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[1618:0D94][2019-08-21T09:31:26]: ArgsackageId=VC201564
[1618:0D94][2019-08-21T09:31:26]: Args:State=Absent
[1618:0D94][2019-08-21T09:31:26]: Args:Status=0
[1618:0D94][2019-08-21T09:31:26]: Check:ViewModel.Bootstrapper_DetectPackageComplete():VC201564:Initializing
[1618:0D94][2019-08-21T09:31:26]: Enter:Bootstrapper_DetectPackageBegin()
[1618:0D94][2019-08-21T09:31:26]: ArgsackageId=Forguncy1Installer
[1618:0D94][2019-08-21T09:31:26]: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[1618:0D94][2019-08-21T09:31:26]: ArgsackageId=Forguncy1Installer
[1618:0D94][2019-08-21T09:31:26]: Args:State=Absent
[1618:0D94][2019-08-21T09:31:26]: Args:Status=0
[1618:0D94][2019-08-21T09:31:26]: Check:ViewModel.Bootstrapper_DetectPackageComplete():Forguncy1InstalleretectedAbsent
[1618:0D94][2019-08-21T09:31:26]: Detected package: Netfx, state: Present, cached: None
[1618:0D94][2019-08-21T09:31:26]: Detected package: VC201532, state: Absent, cached: None
[1618:0D94][2019-08-21T09:31:26]: Detected package: VC201564, state: Absent, cached: None
[1618:0D94][2019-08-21T09:31:26]: Detected package: Forguncy1Installer, state: Absent, cached: None
[1618:0D94][2019-08-21T09:31:26]: Enter:Bootstrapper_DetectComplete()
[1618:0D94][2019-08-21T09:31:26]: Args:Status=0
[1618:0D94][2019-08-21T09:31:26]: Check:Bootstrapper_DetectComplete()etectedAbsent
[1618:0D94][2019-08-21T09:31:26]: Enter:Bootstrapper_set_CurrentView()
[1618:0D94][2019-08-21T09:31:26]: Detect complete, result: 0x0
[1618:1600][2019-08-21T09:31:26]: Enter:View.ShowView():Install
[1618:1600][2019-08-21T09:31:26]: check:View.ShowView():GetOldView
[1618:1600][2019-08-21T09:31:26]: check:View.ShowView():GetNewView
[1618:1600][2019-08-21T09:31:26]: Enter:View.GetView():Install
[1618:1600][2019-08-21T09:31:26]: Enter:InstallView.ctor
[1618:1600][2019-08-21T09:31:26]:
[1618:1600][2019-08-21T09:31:26]: Check:GCBootstrapperApplication.Run():BeforeViewShow
[1618:1600][2019-08-21T09:31:26]: Enter:Model.get_InstallPath
[1618:1600][2019-08-21T09:31:26]: check:Model.get_InstallPath:
[1618:1600][2019-08-21T09:31:26]: Setting string variable 'DefaultInstallDir' to value 'C:\Program Files (x86)\Forguncy'
[1618:1600][2019-08-21T09:31:26]: Enter:Model.get_AddToolbox
[1618:1600][2019-08-21T09:31:26]: check:Model.get_AddToolbox:0
[1618:1600][2019-08-21T09:31:26]: Check:GCBootstrapperApplication.Run():AfterViewShow
[1618:1600][2019-08-21T09:31:26]: Check:GCBootstrapperApplication.Run():BeforeDispatcherRun

葡萄城活字格服务管理器_20190821093122
[1B4C:0724][2019-08-21T09:31:22]: Burn v3.6.3303.0, Windows v6.1 (Build 7601: Service Pack 1), path: D:\QMDownload\HuoZiGe (1)\HuoZiGe\活字格服务管理器（5.0.6.0）.exe, cmdline: '-burn.unelevated BurnPipe.{CD60CAA8-5240-475A-9B7E-6A827C5C8B9E} {A35C0957-7743-4C95-856B-52713357E7B3} 6900'
[1B4C:0724][2019-08-21T09:31:22]: Initializing string variable 'LocalizationVersion' to value 'CN'
[1B4C:0724][2019-08-21T09:31:22]: Initializing string variable 'ServerVersion' to value 'ServerCN'
[1B4C:0724][2019-08-21T09:31:22]: Initializing string variable 'FakedInstallForguncyVersion' to value 'Forguncy Pro'
[1B4C:0724][2019-08-21T09:31:22]: Initializing version variable 'Netfx4FullVersion' to value '4.6'
[1B4C:0724][2019-08-21T09:31:22]: Initializing version variable 'Netfx4x64FullVersion' to value '4.6'
[1B4C:0724][2019-08-21T09:31:22]: Initializing string variable 'DefaultInstallDir' to value ''
[1B4C:0724][2019-08-21T09:31:22]: Initializing numeric variable 'DefaultAddToolbox' to value '0'
[1B4C:0724][2019-08-21T09:31:22]: Initializing string variable 'IsStartForguncyService' to value 'true'
[1B4C:0724][2019-08-21T09:31:22]: Initializing string variable 'InstallForguncyVersion' to value 'Forguncy Pro'
[1B4C:0724][2019-08-21T09:31:22]: Initializing numeric variable 'ServerMainVersion' to value '5'
[1B4C:0724][2019-08-21T09:31:22]: Initializing string variable 'OEM' to value ''
[1B4C:0724][2019-08-21T09:31:22]: Setting string variable 'WixBundleLog' to value 'C:\Users\ADMINI~1\AppData\Local\Temp\葡萄城活字格服务管理器_20190821093122.log'
[1B4C:0724][2019-08-21T09:31:22]: Setting string variable 'WixBundleOriginalSource' to value 'D:\QMDownload\HuoZiGe (1)\HuoZiGe\活字格服务管理器（5.0.6.0）.exe'
[1B4C:0724][2019-08-21T09:31:22]: Condition '((VersionNT >= v5.1) AND (ServicePackLevel >= 2)) OR (VersionNT >= v5.2)' evaluates to true.
[1B4C:0724][2019-08-21T09:31:22]: Setting string variable 'WixBundleName' to value '葡萄城活字格服务管理器'
[1B4C:0724][2019-08-21T09:31:22]: Loading managed bootstrapper application.
[1B4C:0724][2019-08-21T09:31:22]: Creating BA thread to run asynchronously.
[1B4C:0B60][2019-08-21T09:31:22]: Check:GCBootstrapperApplication.Run():CreateModel
[1B4C:0B60][2019-08-21T09:31:22]: Enter:ViewModel.ctor
[1B4C:0B60][2019-08-21T09:31:22]: Enter:NativeMethods.GetShieldImage()
[1B4C:0B60][2019-08-21T09:31:22]: Check1:NativeMethods.GetShieldImage():1442255
[1B4C:0B60][2019-08-21T09:31:22]: Check2:NativeMethods.GetShieldImage():System.Windows.Interop.InteropBitmap
[1B4C:0B60][2019-08-21T09:31:22]: Enter:ViewModel.set_SheldImage
[1B4C:0B60][2019-08-21T09:31:22]: Enter:NativeMethods.GetShieldImage()
[1B4C:0B60][2019-08-21T09:31:22]: Check1:NativeMethods.GetShieldImage():1507791
[1B4C:0B60][2019-08-21T09:31:22]: Check2:NativeMethods.GetShieldImage():System.Windows.Interop.InteropBitmap
[1B4C:0B60][2019-08-21T09:31:22]: Enter:ViewModel.set_DisabledSeldImage
[1B4C:0B60][2019-08-21T09:31:22]: Check:GCBootstrapperApplication.Run():CreateViewModel
[1B4C:0B60][2019-08-21T09:31:22]: Check:GCBootstrapperApplication.Run():IsAdministrator:True
[1B4C:0B60][2019-08-21T09:31:22]: Check:GCBootstrapperApplication.Run():GetCurrentDispatcher
[1B4C:0B60][2019-08-21T09:31:22]: Enter:ViewModel.Refresh()
[1B4C:0724][2019-08-21T09:31:23]: Detect 4 packages
[1B4C:0B60][2019-08-21T09:31:23]: Check:GCBootstrapperApplication.Run():CreateView
[1B4C:0724][2019-08-21T09:31:23]: Enter:Bootstrapper_DetectBegin()
[1B4C:0724][2019-08-21T09:31:23]: Args

ackageCount=4
[1B4C:0724][2019-08-21T09:31:23]: Condition 'VersionNT64' evaluates to true.
[1B4C:0724][2019-08-21T09:31:23]: Setting numeric variable 'vc14x64Exists' to value 1
[1B4C:0724][2019-08-21T09:31:23]: Condition 'VersionNT64' evaluates to true.
[1B4C:0724][2019-08-21T09:31:23]: Setting numeric variable 'vc14x86Exists' to value 1
[1B4C:0724][2019-08-21T09:31:23]: Condition 'NOT VersionNT64' evaluates to false.
[1B4C:0724][2019-08-21T09:31:23]: Setting version variable 'MFC120_Version_x86' to value '12.0.40664.0'
[1B4C:0724][2019-08-21T09:31:23]: Setting string variable 'Netfx4x64FullVersion' to value '4.6.01590'
[1B4C:0724][2019-08-21T09:31:23]: Setting string variable 'Netfx4FullVersion' to value '4.6.01590'
[1B4C:0724][2019-08-21T09:31:23]: Registry key not found. Key = 'SOFTWARE\Grapecity\Forguncy'
[1B4C:0B60][2019-08-21T09:31:23]: Enter:View.ctor
[1B4C:0724][2019-08-21T09:31:23]: Enter:Bootstrapper_DetectPackageBegin()
[1B4C:0724][2019-08-21T09:31:23]: Args:PackageId=Netfx
[1B4C:0724][2019-08-21T09:31:23]: Condition '(Netfx4FullVersion > v4.6) AND (NOT VersionNT64 OR Netfx4x64FullVersion > v4.6)' evaluates to true.
[1B4C:0724][2019-08-21T09:31:23]: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[1B4C:0724][2019-08-21T09:31:23]: Args:PackageId=Netfx
[1B4C:0724][2019-08-21T09:31:23]: Args:State=Present
[1B4C:0724][2019-08-21T09:31:23]: Args:Status=0
[1B4C:0724][2019-08-21T09:31:23]: Check:ViewModel.Bootstrapper_DetectPackageComplete():Netfx:Initializing
[1B4C:0724][2019-08-21T09:31:23]: Enter:Bootstrapper_DetectPackageBegin()
[1B4C:0724][2019-08-21T09:31:23]: Args:PackageId=Forguncy1Installer
[1B4C:0724][2019-08-21T09:31:23]: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[1B4C:0724][2019-08-21T09:31:23]: Args:PackageId=Forguncy1Installer
[1B4C:0724][2019-08-21T09:31:23]: Args:State=Absent
[1B4C:0724][2019-08-21T09:31:23]: Args:Status=0
[1B4C:0724][2019-08-21T09:31:23]: Check:ViewModel.Bootstrapper_DetectPackageComplete():Forguncy1Installer

etectedAbsent
[1B4C:0724][2019-08-21T09:31:23]: Enter:Bootstrapper_DetectPackageBegin()
[1B4C:0724][2019-08-21T09:31:23]: Args:PackageId=VC201532
[1B4C:0724][2019-08-21T09:31:23]: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[1B4C:0724][2019-08-21T09:31:23]: Args:PackageId=VC201532
[1B4C:0724][2019-08-21T09:31:23]: Args:State=Absent
[1B4C:0724][2019-08-21T09:31:23]: Args:Status=0
[1B4C:0724][2019-08-21T09:31:23]: Check:ViewModel.Bootstrapper_DetectPackageComplete():VC201532

etectedAbsent
[1B4C:0724][2019-08-21T09:31:23]: Enter:Bootstrapper_DetectPackageBegin()
[1B4C:0724][2019-08-21T09:31:23]: Args:PackageId=VC201564
[1B4C:0724][2019-08-21T09:31:23]: Enter:ViewModel.Bootstrapper_DetectPackageComplete()
[1B4C:0724][2019-08-21T09:31:23]: Args:PackageId=VC201564
[1B4C:0724][2019-08-21T09:31:23]: Args:State=Absent
[1B4C:0724][2019-08-21T09:31:23]: Args:Status=0
[1B4C:0724][2019-08-21T09:31:23]: Check:ViewModel.Bootstrapper_DetectPackageComplete():VC201564

etectedAbsent
[1B4C:0724][2019-08-21T09:31:23]: Detected package: Netfx, state: Present, cached: None
[1B4C:0724][2019-08-21T09:31:23]: Detected package: Forguncy1Installer, state: Absent, cached: None
[1B4C:0724][2019-08-21T09:31:23]: Detected package: VC201532, state: Absent, cached: None
[1B4C:0724][2019-08-21T09:31:23]: Detected package: VC201564, state: Absent, cached: None
[1B4C:0724][2019-08-21T09:31:23]: Enter:Bootstrapper_DetectComplete()
[1B4C:0724][2019-08-21T09:31:23]: Args:Status=0
[1B4C:0724][2019-08-21T09:31:23]: Check:Bootstrapper_DetectComplete()

etectedAbsent
[1B4C:0724][2019-08-21T09:31:23]: Enter:Bootstrapper_set_CurrentView()
[1B4C:0724][2019-08-21T09:31:23]: Detect complete, result: 0x0
[1B4C:0B60][2019-08-21T09:31:23]: Enter:View.ShowView():Install
[1B4C:0B60][2019-08-21T09:31:23]: check:View.ShowView():GetOldView
[1B4C:0B60][2019-08-21T09:31:23]: check:View.ShowView():GetNewView
[1B4C:0B60][2019-08-21T09:31:23]: Enter:View.GetView():Install
[1B4C:0B60][2019-08-21T09:31:23]: Enter:InstallView.ctor
[1B4C:0B60][2019-08-21T09:31:23]:
[1B4C:0B60][2019-08-21T09:31:23]: Check:GCBootstrapperApplication.Run():BeforeViewShow
[1B4C:0B60][2019-08-21T09:31:23]: Enter:Model.get_InstallPath
[1B4C:0B60][2019-08-21T09:31:23]: check:Model.get_InstallPath:
[1B4C:0B60][2019-08-21T09:31:23]: Setting string variable 'DefaultInstallDir' to value 'C:\Program Files (x86)\ForguncyServer'
[1B4C:0B60][2019-08-21T09:31:23]: Enter:Model.get_AddToolbox
[1B4C:0B60][2019-08-21T09:31:23]: check:Model.get_AddToolbox:0
[1B4C:0B60][2019-08-21T09:31:23]: Check:GCBootstrapperApplication.Run():AfterViewShow
[1B4C:0B60][2019-08-21T09:31:23]: Check:GCBootstrapperApplication.Run():BeforeDispatcherRun

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Tracy.Liu · Tracy.Liu

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[已处理] 设计器和服务器安装失败

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